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Cancellation policy

At GoDRIPTV, we understand that plans may change, and you may need to cancel or reschedule your cleaning service. We have established the following cancellation policy:

  1. Notice of Cancellation: If you need to cancel or reschedule your cleaning appointment, we kindly request that you provide us with at least 3 hours of notice prior to the scheduled service. This allows us to adjust our schedule and accommodate other clients.
  2. Cancellation Fee: In the event of a cancellation with insufficient notice or failure to provide any notice, a cancellation fee may apply. The fee amount will depend on the circumstances and the scheduled service details. The purpose of this fee is to compensate our cleaning professionals for the time and resources allocated for your appointment.
  3. Rescheduling: If you wish to reschedule your cleaning appointment, we will make every effort to accommodate your request, subject to availability. Please notify us as soon as possible to discuss alternative scheduling options.
  4. Cancellation Due to Emergencies or Unforeseen Circumstances: We understand that emergencies and unforeseen circumstances can arise. If you need to cancel your cleaning service due to such circumstances (e.g., illness, accidents, natural disasters, etc.), please contact us as soon as possible. We will handle these situations on a case-by-case basis with understanding and flexibility.
  5. No-shows: If our cleaning team arrives at the scheduled appointment time and no one is present, and we have not received any communication regarding the cancellation or rescheduling, it will be considered a “no-show.” In such cases, a full service charge may be applied.
  6. Payment and Refunds: If you have already made a payment for the scheduled cleaning service and are eligible for a refund due to cancellation, we will process the refund according to our refund policy.
  7. Modifications to the Cancellation Policy: GoDRIPTV reserves the right to modify or update the cancellation policy at any time. Any changes will be communicated through our website or directly to our customers.

We highly value your business and strive to provide reliable and convenient cleaning services. By adhering to our cancellation policy, we can ensure a fair and efficient scheduling process for all our clients. If you have any questions or need to cancel or reschedule your cleaning service, please don’t hesitate to contact us as soon as possible.